Refund policy

. Returns

• You have 3 calendar days to return an item from the date you received it.

• To be eligible for a return, your item must be unused and in the same condition that you received it.

• Your item must be in the original packaging.

• Your item needs to have the receipt or proof of purchase.

• Unboxing video is mandatory to initiate return.

2. Refunds

• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

• If your return is approved, we will initiate a refund to your original method of payment.

• You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Shipping

• You will be responsible for paying for your own shipping costs for returning your item.

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Non-Returnable Items

Certain items are exempt from being returned, such as:

• Perishable goods (food, flowers, plants).

• Personalized or custom-made items.

• Personal care goods (beauty products, intimate apparel).

• Downloadable software or digital products.

5. Damaged or Defective Items

If you received a damaged or defective product, please notify us immediately at anshqz@gmail.com for assistance with a replacement or refund.